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Contact My Home Value

Whether you have questions about your property valuation, need help understanding your estimate, or want to report data discrepancies, we're here to help. My Home Value is committed to providing accurate, transparent home valuations based on real market data and advanced algorithms.

Quick Resources

You might find your answer faster here:

• FAQ — Answers to common Home Value questions
• Guides — In-depth articles and how-tos
• Calculator — Get instant estimates
• Compare Options — Side-by-side analysis

Email

For press, partnerships, or corrections: info@myhomevalue.io

We typically respond within 24 business hours.

Common Reasons to Contact Us

Valuation Questions

If your estimated home value seems significantly different from what you expected, there are several factors that might explain the variance. Our algorithm analyzes comparable sales within a 0.5-mile radius of your property from the past 6 months, adjusts for square footage differences (typically $50-150 per square foot depending on your market), and accounts for condition ratings that can swing values by 15-25%.

For example, a 2,000 sq ft home in excellent condition in zip code 78704 (Austin, TX) might be valued at $850,000-$950,000, while the same property in average condition could estimate at $725,000-$800,000. If you believe your home's condition rating doesn't match reality, contact us with specific details about recent renovations, upgrades, or maintenance issues.

Data Corrections

Property data accuracy is crucial for reliable valuations. We pull information from county assessor records, MLS databases, and public property records, but these sources sometimes contain outdated or incorrect information. Common data errors we can help correct include:

• Incorrect square footage: County records may not reflect additions or conversions. A finished 600 sq ft basement that's not recorded could mean your home is undervalued by $45,000-$90,000 in many markets.
• Wrong bedroom/bathroom count: A converted garage adding a bedroom or a master bath renovation can significantly impact value.
• Outdated year built: Especially relevant for extensively remodeled homes where the effective age is much younger than the actual build date.
• Misclassified condition: If county records show "fair" condition but you've completed a full renovation, this could undervalue your property by 20% or more.

When reporting corrections, please include your property address, the specific field that's incorrect, the correct information, and any supporting documentation (recent appraisal, building permits, contractor invoices, or photos).

Understanding Your Estimate Range

Our valuations provide a range rather than a single number because real estate markets have inherent variability. A typical estimate range of $675,000-$725,000 reflects a confidence interval based on comparable sales data quality and market volatility in your area.

Narrower ranges (like $580,000-$595,000) indicate:

• High volume of recent comparable sales
• Stable market conditions
• Properties with standard features
• Established neighborhoods with consistent pricing

Wider ranges (like $420,000-$510,000) suggest:

• Fewer comparable sales in your immediate area
• Unique property features
• Rapidly changing market conditions
• Mixed-use neighborhoods with diverse property types

If you need clarification on why your range is particularly wide or narrow, we can provide specific insight into the comparable properties and market factors influencing your estimate.

Partnership and Media Inquiries

We work with real estate professionals, financial institutions, and media organizations interested in home valuation data and trends. Current partnership opportunities include:

• Real estate agents: White-label valuation tools for client prospecting
• Mortgage lenders: Pre-qualification estimate integrations
• Financial planners: Home equity tracking for net worth calculations
• Media outlets: Market data and expert commentary on housing trends

For partnership discussions, please email info@myhomevalue.io with "Partnership Inquiry" in the subject line and include details about your organization and intended use case.

Technical Support

If you're experiencing technical issues with our calculator—such as error messages when entering your zip code, problems with the condition slider, or difficulty viewing your results on mobile devices—please include:

• The device and browser you're using (e.g., "iPhone 15, Safari" or "Windows 11, Chrome")
• The specific error message or behavior you're seeing
• Your zip code (to help us identify regional data issues)
• Screenshots if possible

Most technical issues are resolved within 4-6 hours during business days.

Response Time Expectations

We prioritize inquiries as follows:

• Data corrections: 24-48 hours for review, 3-5 business days for implementation
• Valuation questions: 24 business hours for detailed explanation
• Technical support: 4-24 hours depending on complexity
• Partnership inquiries: 48-72 hours for initial response
• Press requests: 12-24 hours for time-sensitive matters

What We Can't Help With

To set proper expectations, My Home Value provides estimates for informational purposes. We cannot:

• Provide official appraisals for lending purposes (requires a licensed appraiser)
• Offer real estate agent services or property listings
• Give tax advice regarding property assessments or appeals
• Guarantee that your home will sell for the estimated amount
• Access or modify county assessor records directly

For official appraisals, contact a licensed appraiser in your area. For property tax appeals, consult your county assessor's office or a property tax attorney.

Feedback and Suggestions

We continuously improve our valuation algorithm and user experience based on feedback from homeowners like you. If you have suggestions for additional features, data points we should consider, or ways to make our calculator more useful, we want to hear from you.

Recent user suggestions we've implemented include:

• Lot size adjustment factors (added Q2 2025)
• HOA fee impact calculations (added Q3 2025)
• School district quality ratings (added Q4 2025)
• Historical value tracking for registered users (launching Q1 2026)

Your input directly shapes the future of My Home Value.